How can I find an envelope in my account using the envelope ID?
Learn how to search for and locate the Docusign envelope in your eSignature account using the envelope ID.
I am having trouble logging into my Docusign account
Read this article to learn how to resolve login issues caused by a security lockout, password reset, browser stored passwords, SSO, or multiple accounts.
How do I send a Docusign document?
Read this article to learn how to send a Docusign document for eSignature, including how to upload the document, add recipients, add the email subject and message...
Docusign Rooms Video Guides
Transform every step of a complex deal into a simple digital process with Docusign Rooms.
FAQ: How do I make changes to my Docusign plan?
Learn how to upgrade or downgrade your Docusign account subscription, or to cancel or close your account.
Downgrade or close your Docusign account
Read this article to learn more about whether you should close or cancel your Docusign account, downgrade your account, or simply manage your Docusign account sub...
How do I sign a Docusign document?
Learn how to sign a Docusign document after receiving an email requesting your signature.
FAQ: Correcting Envelopes in Docusign
Envelope Correction FAQs
How do I access a signed Docusign document?
Read this article to learn how to access a Docusign document after signing.
FAQ: Docusign signing
Answers to common questions like how to correct an envelope, how to contact a sender, and how to download documents.
How do I reset my Docusign password?
Read this article if you need to reset or update your Docusign account password.
How do I update my email address in my Docusign account?
If you've recently changed your email address, you can update it in your account easily. Follow these steps to learn how.
Locate your Docusign account activation email
Read this article if you did not receive your account activation email from Docusign.
Update your payment information
Docusign has a few payment options available: Credit Card, Paypal and Direct Debit. Note:You must have account administrator privileges to update the billing info...
Why are documents not attached to the Completed email notification?
Document attachments are defined by the account administrator on the sender's account.
Use a Security Code to access Docusign documents
Access documents with the 33-digit security code provided.
Check Docusign envelope history | eSignature
Read this article to learn how to check an envelope's history.
Does my Docusign subscription plan automatically renew?
To provide uninterrupted service, your monthly or annual Docusign subscription renews automatically on your billing anniversary date.
How do I create a template in Docusign?
Streamline your workflow by creating a template.
Sign and Return a Document with the Docusign Mobile App for iOS (iPad, iPhone, iPod Touch)
Learn how to sign and return a document from your iPad, iPhone, or iPod Touch, follow these steps.
Send a Document for Signature with the Docusign Mobile App for iOS (iPad, iPhone, iPod Touch)
Follow these steps to send a document for signature with the Docusign Mobile App for iOS.
Sign and Return a Document with the Docusign Mobile App for Android
Follow these steps to learn how to sign and return a document using the Docusign Mobile App for Android devices.
Send a Document Out for Signature with the Docusign Mobile App for Android
Learn how to send a document for signature from an Android device.
Troubleshoot common signing issues
Read this article to learn how to resolve several common issues a signer can run into while signing a Docusign envelope.
What happens to a user's data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
Find your latest billing and invoice information
As a Docusign administrator, you can access, view, or download invoices in your Docusign account.
How do I send a PDF with form fields?
Read this article to learn how to send a PDF with form fields.
Enhanced Domains impact on Docusign for Salesforce Managed Packages
This article details the impact of enhanced domains feature for DFS, DAL, and FileIt components of Docusign for Salesforce managed packages
Docusign Signature Appliance Web App Technical FAQs
The Docusign Signature Appliance Web App enables you to accelerate your workflows even further by providing comprehensive access – any time, in any location, from...
Docusign eSignature for Salesforce - "Unspecified_Error" received when trying to send an envelope
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