DocuSign signing FAQs
DocuSign sends email notifications on behalf of its users. You can simply "reply to" the email notification to contact the sender of the document with questions.
Often times, only the sender of the document can assist you with inquiries regarding the following:
The notification email you received contains the name and email address of the sender - to contact the sender, please use the email address included in the notification.
DocuSign sends email notifications on behalf of its users. Each sender has the ability to set how often to send email reminders. Your options to stop receiving email reminders to sign:
To download your completed documents from your account, follow these steps:
Log in to your DocuSign Account.
Open up the completed document that you would like to save.
You will see this menu at the top of the page, click the icon with the down arrow.
You will get the option to download as separate PDFs or combined PDFs.
Separate PDF - This will download the documents as the sender uploaded them. (For example, an envelope sent with two different documents will be downloaded as a ZIP file containing the two documents).
Combined PDF - This will combine all documents into a single PDF.
Choose where you would like to download them on your computer. Note: Documents over 5MB will not be attached to the confirmation email after signing, you will have to download them using this method.
See the Common Signing Issues article.
Help with Signing