How do I update my payment information?

Note: You must have account administrator privileges to update the billing information for your account.

DocuSign accepts a variety of payment options.

Credit cards
Debit cards
PayPal
SEPA Direct Debit: available to countries using the EUR currency under SEPA network
BACS Direct Debit: available in the United Kingdom using GBP
BECS Direct Debit: available in Australia using AUD. Note: This method is currently unavailable in New Zealand.

For our web plans, we currently accept credit, debit, prepaid cards issued by the following networks:

DocuSign currently accepts payments in USD, CAD, GBP, EUR, and AUD for web plan subscriptions.

To update your payment information, follow these steps:

From the DocuSign Web Application, click your profile image at the top, then click Go to Admin.
Note: If Go to Admin is not available, click My Preferences.
In the navigation panel on the left side, under Account, click Billing and Usage.
Click Edit Billing.
Choose your payment method: PayPal, Credit Card or Direct debit.
Enter the desired information, then click SAVE