What time do envelopes expire?

Envelope expiration and reminder email notifications typically occur based on the day that the envelope was sent. The day is calculated based on the sending account's time zone. 

When setting up expirations in the Advanced Options section of your envelope, a specific date and time is displayed for "Request will be scheduled for expiration on," as seen in the below example:
Advanced Options - Expiration Settings
This is the earliest time at which the envelope will expire, though the actual expiration event may be up to 24 hours later due to how expirations are processed.


Best practice: Enter a low value for the option Number of days in which to warn signers before expiration, such as 3 days. Warning signers of a expiring envelope improves the likelihood of getting envelopes to complete, rather than expiring.


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