Sign Documents
Sign a document | eSignature
Watch this video to learn how to sign a Docusign document after receiving an email requesting your signature.
FAQ: Docusign signing
Answers to common questions from first-time signers.
Use a Security Code to access Docusign documents
Access documents with the 33-digit security code provided.
Sign and Return a Document with the Docusign Mobile App for iOS (iPad, iPhone, iPod Touch)
Learn how to sign and return a document from your iPad, iPhone, or iPod Touch, follow these steps.
Sign and Return a Document with the Docusign Mobile App for Android
Follow these steps to learn how to sign and return a document using the Docusign Mobile App for Android devices.
Troubleshoot common signing issues
Read this article to learn how to resolve several common issues a signer can run into while signing a Docusign envelope.
What is the difference between "Send with Docusign" and "Sign with Docusign"?
Send with Docusign is used when you want to send a document to gather signatures or information FROM someone. You, as the sender, can also be a signer on document...
Video: eSignature: How to Use the Drawing Field
Video: Docusign eSignature for Google Workspace: Sign a Gmail Attachment
Video: DocuSign Notary: How to Sign Remotely
How do I sign a document using a non-default browser?
Right-click on the Review Documents link in your email notification. Select Copy Hyperlink. Paste the copied URL, into any alternate browser. 
How do I get signing Session Information?
From within the signing session, navigate to Other Actions > Session Information to view the dialog
FAQ: Email link expiration
Read this article to learn the answers to frequently asked questions about Docusign email link expiration.
Payments: Envelope won’t load for Signer
How to identify and troubleshoot issues where an envelope with a Payments field does not load for the signer.
Known driver libraries supported for signing with signer-held digital certificates
Lists of the known supported drivers for signer-held devices to be used in DocuSign on Windows and Mac OS computers. If the driver is not in this list and you're ...
Why do I get the error "In order to DocuSign, please upgrade to a modern browser" when signing?
In order to Docusign, please upgrade to a modern browser.
In-person signing with the Docusign Mobile App for Android
Follow these steps to perform in-person signing with the Docusign Mobile App for Android.
How do I contact the sender of a Docusign document?
Follow these steps to learn how to contact the sender for your Docusign document.
Locate an envelope access code to sign
Does your document require an access code? Read this article to learn how to find it.
How to disable location tracking during signing?
Learn how to disable Recipients from being prompted to allow their browser to share/track their location.
How do I auto-navigate an envelope?
Help your signers navigate more purposefully through Documents by setting Auto-Navigation settings.
Why are my signers being prompted to accept the Disclosure?
Learn how to manage your DocuSign Legal Disclosure.
Get started as a Docusign eSignature user
Learn how to get started as a new Docusign eSignature user.
Saved Payment Methods
Saved Payments Method allows senders to save their signers payment method to their payment gateway for future charges, enabling recurring payments and future one-...
Can we delegate signature authority while someone is on vacation?
There are two options to distribute the workload and not hold up document completion depending on the specific situation: Delegated Signing and Signing Groups
Sending and Signing with eHanko
Read this article to learn more about signing and sending with eHanko.
Why does Docusign request my location information when signing a document?
Sharing your location information is a browser related setting that is not mandatory. Docusign does not require that signers share their location information in o...
In-Person Signing with the Docusign Mobile App for iOS (iPad, iPhone, iPod Touch)
Follow these steps to learn how to perform in-person signing using the Docusign Mobile App from an iPad, iPhone, or iPod Touch.
Troubleshooting and Help
Troubleshooting and help for the most common issues Docusign customers encounter with eSignature, administration, account and billing, and more. Read the helpful ...
Error: Envelope or Account Activation Not Found
Explanation and troubleshooting for "Envelope or Account Activation Not Found" errors.
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