FAQ: Docusign signing
Answers to common questions like how to correct an envelope, how to contact a sender, and how to download documents.
Electronic and digital signatures
Read this article to learn about electronic signatures and digital signatures at Docusign.
Document Retention and Targeted Envelope Purge | eSignature
Document Retention and Targeted Envelope Purge are two often misunderstood features. Docusign Support suggests you read this article before enabling Document Rete...
Locate an envelope access code to sign
Does your document require an access code? Read this article to learn how to find it.
How do I view the details for envelopes I've sent or signed?
Read this article to learn how to view details about envelopes you have sent or signed.
Do Docusign envelope notification emails expire?
Docusign is increasing the security of our email notifications by automatically expiring links to envelopes after 5 accesses or 48 hours.
FAQ: Docusign Developer Templates, Envelopes, and Connect
Docusign Developer FAQ about eSignature Templates, Envelopes, and Docusign Connect.
Docusign Renewals
Learn the answers to commonly asked questions about Docusign account renewals.
Signing Groups FAQ
Read this article to learn the answers to frequently asked questions (FAQs) about Docusign signing groups.
Best practices for signing documents with ICP-Brasil digital signatures when using the ITI validator (VALIDAR) is required
Best practices on signing documents with ICP-Brasil digital signatures when using the ITI validator (VALIDAR) is required.
Docusign Tax Help
This document provides a list of Frequently Asked Questions regarding when and where Docusign collects Sales Tax, Goods and Services Tax (GST), or Value Added Tax...
Web Forms FAQ
Learn answers to the most frequent questions about Docusign Web Forms.
Docusign Developer FAQs - Android SDK
Docusign Developer FAQ about the Android SDK.
Docusign Identify: ID Verification FAQ
Identify is an open platform to connect any identification method to agreements. ID Verification is a Docusign offering on Identify that automates the verificatio...
Understand your Docusign invoice for Web plans
As the administrator on your Docusign account, you have access to certain billing and usage details. This article describes how to understand your invoice as a cu...
Docusign Certifications
Read this article to learn more about Docusign Certifications.
eSignature: Update your Docusign profile and preferences
Learn how to manage your personal details like your name, email address, and signature in Docusign eSignature.
Change your signature or adopt a custom signature
Learn how to configure the signatures in your account. You can add, edit and delete signatures in your account using these steps.
Convert Older Templates to Bulk Send Functionality
Learn how to convert your older templates to the newer bulk send functionality without losing your setup on your existing template.
Docusign Payment Fields FAQ
Docusign Payments is a feature in web and native mobile apps that enables a sender to collect a one-time payment via credit card, Apple Pay & Google Pay, PayPal o...
How do I manage my Docusign account if all administrators have left the company?
To avoid losing access to manage your Docusign account in the future if all administrators leave the company, follow these best practices.
Error: "There was an error changing email, please try again later"
Learn what to do if you see an error while changing you DocuSign account email that says, “There was an error changing email, please try again later."
Docusign for Dynamics | Sign in Person workflow
How to create a custom button for sign in person in Dynamics
DAL: How to create a Docusign Envelope Template for an in-person Signing session within the Salesforce Mobile App
This article documents the steps for the Docusign Apps Launcher (DAL), Docusign Envelope Template configuration, which is necessary to ensure the in-person signin...
Rooms for Real Estate - Send a document with two signers who share the same email address
Learn how to send a document with two signers who share an email address.
Host In Person Signing Missing - Legacy Docusign eSignature for Salesforce
Follow these steps to learn what to do if in-person signing is missing in the legacy Docusign eSignature for Salesforce application.
Subscription Service Specifications
Read this article to learn more about subscription service specifications for Docusign.
In-person signing with the Docusign Mobile App for Android
Follow these steps to perform in-person signing with the Docusign Mobile App for Android.
Why is Sign in Person recipient action not supported with PowerForms?
The Signing Host must have an account and with PowerForms the signer may not have an existing DocuSign account.
**Legacy** Docusign eSignature for Salesforce - URL buttons for Lightning and Mobile - setup / limitations
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