Send Envelopes
How do I send a Docusign document?
Read this article to learn how to send a Docusign document for eSignature.
Video: eSignature: How to Manage Envelopes
Video: Send an envelope using a Template | eSignature
Send a Document for Signature with the Docusign Mobile App for iOS (iPad, iPhone, iPod Touch)
Follow these steps to send a document for signature with the Docusign Mobile App for iOS.
Send a Document Out for Signature with the Docusign Mobile App for Android
Learn how to send a document for signature from an Android device.
Express Service Announcement: Enhanced Express Capabilities Under a new Core Signing Engine
The Express signatures feature will be replaced by the Core Signing Engine which is a new digital signing service which will enhance the current express signing e...
Video: eSignature: How to send an envelope using bulk send
Troubleshooting and Help
Troubleshooting and help for the most common issues Docusign customers encounter with eSignature, administration, account and billing, and more. Read the helpful ...
Why is my bulk send recipient list showing an error when sending or uploading?
Learn to resolve common errors with a bulk send recipient list .CSV file, including messages stating "There are errors in your bulk list."
Enable SMS delivery on an IAM Enterprise account
Learn how to enable SMS delivery on your Docusign IAM Enterprise account.
How do I disable a fax signer attachment?
Learn how to disable fax signer attachments by using resource files for account branding (must be enabled for an account).
Error: "API_CURRENTLY_DISABLED: API is disabled for this User" | Docusign Apps Launcher (DAL)
Troubleshoot the error message, "API_CURRENTLY_DISABLED: API is disabled for this User". This error appears while using DAL as an admin/standard user
How do I create a hyperlink in a Docusign document?
The best way to add a hyperlink is to use Supplemental Documents for documents like legal disclosures, terms and conditions, or any document that should be viewed...
Send Envelope by Salesforce Custom Button fails due to error message, "List has no rows for assignment to SObject"
The following error message occurs when attempting to send a DocuSign envelope with the Salesforce custom button, which is created by the DocuSign Envelope Templa...
Limitations When Creating or Signing an Envelope in Docusign
Limitations When Creating or Signing an Envelope in Docusign
Docusign Apps Launcher error: "The request contained at least one invalid parameter. expireWard cannot exceed value of expireAfter"
Docusign Apps Launcher error: "The request contained at least one invalid parameter. expireWard cannot exceed value of expireAfter"
What time do Docusign envelopes expire?
Envelope expiration and reminder email notifications typically occur based on the day that the envelope was sent. The day is calculated based on the sending accou...
Why are signatures showing with no frame?
The signature may show without a frame if the envelope is sent through a mobile app or if the sender's account configuration is set to remove the chrome (Docusign...
Why am I getting the Failure status after sending an envelope?
An envelope shows a status of Failure.
Docusign eSignature: Why are my reminder or expiration settings not applied?
This article describes how reminders and expiration settings are set for different eSignature products.
Transition to Bulk Send v2
Bulk send is an advanced sending feature to send the same documents to a list of recipients. Docusign has introduced an enhanced version of this feature (v2) and ...
Docusign eSignature for Salesforce - "Unspecified_Error" received when trying to send an envelope
Add a Document with the Docusign Mobile App for Android
Learn how to add a document for sending from an Android device.
Locate a Docusign envelope ID
Read this article to learn where to find a Docusign envelope ID number.
Error: "Invalid envelope.Invalid CRL key: _custom_0lnvalld CRL key: _custom_0lnvalidd CRL key· _custom_0"
When using a custom button with a CRL parameter, the following error occurs: Legacy DocuSign eSignature for Salesforce (DFS) Invalid envelope.Invalid CRL key: _cu...
Video: How to send and sign with Data Verification
Why are my DocuSign Gen Signature Fields Not Appearing on my envelopes? | DocuSign Apps Launcher
This is a summary of the importance of the Recipient Roles and how these relate to the AutoPlace Signature Fields in DocuSign Generator when sending the documents...
Docusign Document and Envelope File Size Limitations
DFS - Error: Not Found when using a custom button
This article will help resolve issues pertaining to the error "Not Found" when using custom buttons and Legacy Docusign eSignature for Salesforce.
What is the difference between "Send with Docusign" and "Sign with Docusign"?
Send with Docusign is used when you want to send a document to gather signatures or information FROM someone. You, as the sender, can also be a signer on document...
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