DocuSign eWitness Q&A

DocuSign eWitness allows organizations to enable signers to identify up to two witnesses to sign an agreement in a legal and confidential manner. eWitness captures the witness information in the Certificate of Completion to support any legal disputes:

• Digitize paper deeds and sensitive agreements by enabling seamless electronic witnessing
• Capture witness details for traceability and audit
• Preserve agreement confidentiality with limiting witness access post-signing

Sending

You can add a Witness to an envelope by selecting the Signs with Witness recipient type.

Signing

Q&A

Q: Can you add multiple Witnesses?
A: Yes. An envelope can include both witnessed signers and regular recipients, as described in Add Recipients. And you can use a signing order to create a workflow for your envelope.

Q: How do I add this feature to my account?
A: Some advanced features and options are supported only in certain DocuSign plans. This feature is considered an Advanced Solution. For more information, create a case on our Contact Support Page.

Q:Can I require that witnesses pass identity verification?
A: Yes, DocuSign eWitness allows you to require identity verification for witnesses, as well as signers. For more details on adding identity verification to witnesses, see the "Set up witnessed signing for a recipient" section of this guide.

Note: Only ID Check, SMS Authentication, and Phone Authentication are supported with eWitness at this time.

Q:Can I use the DocuSign mobile app to set up an envelope for witnessed signing?
A: Not yet. DocuSign mobile apps do not currently support setting up and sending envelopes with a witness recipient. Witnessed signing is supported on mobile devices. 

Learn More

• Include a Witness for a Signer: DocuSign eSignature User Guide
• DocuSign University: Assign Recipient Actions for Sending