DocuSign eWitness Q&A

DocuSign eWitness allows organizations to enable signers to identify up to two witnesses to sign an agreement in a legal and confidential manner. eWitness captures the witness information in the Certificate of Completion to support any legal disputes.

• Digitize paper deeds and sensitive agreements by enabling seamless electronic witnessing
• Capture witness details for traceability and audit
• Preserve agreement confidentiality with limiting witness access post-signing

Sending

You can add a Witness to an envelope by selecting the Signs with Witness recipient type, or Add Witness Group from the ADD RECIPIENT dropdown.

Signing

Q&A

Can you add multiple Witnesses?

Yes. An envelope can include both witnessed signers and regular recipients, as described in Add Recipients. And you can use a signing order to create a workflow for your envelope.

How do I add this feature to my account?

Some advanced features and options are supported only in certain DocuSign plans. This feature is considered an Advanced Solution. For more information, create a case on our Contact Support Page.

Can I require that witnesses pass identity verification?

Yes, DocuSign eWitness allows you to require identity verification for witnesses, as well as signers. 

For more details on adding identity verification to witnesses, see the "Set up witnessed signing for a recipient" section of this guide.

Note: Only ID Check, SMS Authentication, and Phone Authentication are supported with eWitness at this time.

Can I use the DocuSign mobile app to set up an envelope for witnessed signing?

DocuSign mobile apps do not currently support setting up and sending envelopes with a witness recipient. Witnessed signing is supported on mobile devices. 

Learn More

• Include a Witness for a Signer - DocuSign eSignature User Guide
• DocuSign University: Assign Recipient Actions for Sending