DocuSign Document and Envelope File Size Limitations

DocuSign Envelopes and Attachments

• Envelope limit: Envelopes over a certain size may experience performance issues - Supported File Formats & DocuSign REST API Documentation - Resource Limits
• Document limit: A hard cap exists of less than 25MB per document.
  • Any attempt to upload a file over this limit results in the error "Error uploading [filename]: File exceeds size limit of 25MB." - Supported File Formats & DocuSign REST API Documentation - Resource Limits

• Attempting to upload files over this size results in the error "[Filename] Sorry, your document size exceeds our maximum limit. Please try again, or select another one."- DocuSign REST API Documentation - Resource Limits

• Page Count Limit: The maximum number of pages allowed in a single document that can be uploaded is 2,000. - DocuSign REST API Documentation - Resource Limits

File Upload from an external source (i.e. Box, DropBox, Google Drive, OneDrive, etc.)

• Document limit: A hard cap exists of less than 25MB per document. Any attempt to upload a file over this limit results in the error "Error uploading [object Object]: Maximum Request size exceeded."
  

Print Driver

• Document limit: A hard cap exists of 28MB, the limit is based on the size of the converted document in DocuSign and not on the size of the upload. An attempt to upload a file over this size results in the error "The document you're trying to print exceeds the maximum file size. Please try printing again with a smaller page range."