All Topics
I am having trouble logging in
Learn how to resolve login issues: security lockout, password reset, browser stored passwords, SSO, multiple accounts
Welcome to the New DocuSign Experience
Take a video tour of the New DocuSign Experience. Get contact information for Customer Support and the DocuSign Community.
Welcome to Administration - New DocuSign Experience
This topic provides an overview of the DocuSign administrator experience. This is only for administrators who manage multi-user accounts.
Common signing issues
We will explain how to resolve several of the common issues a signer can run into during signing a DocuSign document.
How Do I... - New DocuSign Experience
Looking for help with a specific task? This topic lists common tasks and provides links to the related help topics.
Why aren't my signers receiving DocuSign Notification emails?
Signers not receiving DocuSign notifications? Check these tips...
How do I make changes to a DocuSign document that I am supposed to sign?
To change the info within a document you need to sign...
New DocuSign Experience User Guide (PDF)
Information for DocuSign users on sending and managing their documents, and user preferences.
New DocuSign Experience Administrator Guide (PDF)
Information for DocuSign administrators to manage users and account settings.
Feature Availability - New DocuSign Experience
Detailed feature matrix showing feature availability for the New DocuSign Experience.
How do I reset my password?
Forgotten your password? Need to change it? Read this...
Preferences - New DocuSign Experience
You can control many aspects of your account, from changing your email address and signature style, to managing your contacts list.
Working with Templates - New DocuSign Experience
Templates help streamline the sending process when you frequently send the same or similar documents, or send documents to the same group of people.
Managing Documents - New DocuSign Experience
From the Documents page, you can review document status, search for documents, and perform additional actions, such as resending or signing a document.
Send a Document - New DocuSign Experience
How to send a document to others to get their signature.