System Issues
Why won’t signature validate when sent to another computer
To properly validate signatures on workstations other than the one a document was sent from, access to the root certificate is required.
CoSign Client 8.0.0.4 Issue with SHA-2 Code Signing Support
A patch which enables SHA-2 code signing support has not been installed on the impacted computer.
Embedded Signing or Sending Session in an iFrame loads a blank, white screen or shows unsupported browser error (Internet Explorer)
Cause and resolution for a known issue with Internet Explorer 8 and above running in Compatibility View, which causes issues loading embedded signing and/or sendi...
Black lines on Documents in Adobe Reader on Windows 10
Windows 10 anniversary update causes black lines on documents in Adobe Reader.