Product Overviews
CoSign Cloud Product Lifecycle
Special Announcements – Product Lifecycle – End of Support as of: February 01, 2018 (service-offline date)
New DocuSign Experience Administrator Guide (PDF)
Information for DocuSign administrators to manage users and account settings. Topics include: Billing, Security, Branding, User Permissions, Reminders, Expiration...
DocuSign for Word (PDF)
DocuSign for Word allows users to send or sign documents created or edited in Word 2016.
Welcome to the New DocuSign Experience
Take a video tour of the New DocuSign Experience. Get contact information for Customer Support and the DocuSign Community.
DocuSign for Word - Overview
This is an overview of DocuSign for Word.
Welcome to Administration - New DocuSign Experience
This topic provides an overview of the DocuSign administrator experience. This is only for administrators who manage multi-user accounts.
New DocuSign Experience FAQs
The New DocuSign Experience makes sending and managing documents easier, faster and more intuitive than ever.
How Do I... - New DocuSign Experience
Looking for help with a specific task? This topic lists common tasks and provides links to the related help topics.
New DocuSign Experience User Guide (PDF)
Information for DocuSign users on sending and managing their documents, and user preferences.
DocuSign Essentials - Self-study
A team with the proper training, resources and skills is critical for a pathway to success. Learning resources for the Signer, Sender and Admin roles. Short bite-...
Feature Availability - New DocuSign Experience
Detailed feature matrix showing feature availability for the New DocuSign Experience.
DocuSign for SharePoint On-Prem (PDF)
DocuSign for SharePoint allows users to sign or get signatures from any SharePoint document library. DocuSign for SharePoint is available for Microsoft SharePoint...
Supported File Formats - New DocuSign Experience
You can send many types of files through DocuSign.
What happens to a users data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
DocuSign for Salesforce Lightning Guide (PDF)
How to install and use DocuSign Lightning components.
DocuSign for Salesforce Administrator Guide (PDF)
Information for DocuSign for Salesforce administrators to manage users and account settings.
DocuSign for Salesforce User Guide (PDF)
Information for DocuSign for Salesforce users on how to send documents for signature from Salesforce and Salesforce Mobile App.
Install DocuSign for Salesforce
Use this procedure to install and deploy DocuSign for Salesforce.
Signature Appliance port requirements for Active Directory install
Here is the complete list of services and their ports used for Active Directory communication. For a complete list, including most current Windows server version...
System Status Alerts
You can subscribe to the RSS feed by navigating to our System Status Alerts page on our trust site and clicking on the RSS feed button towards the bottom of the p...
DocuSign Signature Appliance (Formerly known as CoSign) Product Version
The following releases are now available for DocuSign Signature Appliance (Formerly known as CoSign) for customers on a valid subscription.
Document Retention: What you should know before using this feature
Document Retention is a powerful but also often misunderstood feature. DocuSign Support highly suggests you consult this article prior to implementing Document Re...
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