Product Overviews

CoSign Cloud Product Lifecycle
Special Announcements – Product Lifecycle – End of Support as of: February 01, 2018 (service-offline date)
DocuSign eSignature Admin Guide (PDF)
Information for DocuSign administrators to manage users and account settings. Topics include: Billing, Security, Branding, User Permissions, Reminders, Expiration...
Welcome to DocuSign eSignature
Take a video tour of DocuSign eSignature. Get contact information for Customer Support and the DocuSign Community.
Welcome to Administration - DocuSign eSignature Admin Guide
This topic provides an overview of the DocuSign administrator experience. This is only for administrators who manage multi-user accounts.
DocuSign eSignature User Guide (PDF)
Information for DocuSign users on sending and managing their documents, and user preferences.
DocuSign eSignature - eLearning Self Paced Courses for Signers, Senders, and Admins
A team with the proper training, resources and skills is critical for a pathway to success. Learning resources for the Signer, Sender and Admin roles. Short bite-...
Supported File Formats - DocuSign eSignature User Guide
You can send many types of files through DocuSign.
What happens to a users data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
DocuSign Payment Fields FAQ
DocuSign Payments is a feature in web and native mobile apps that enables a sender to collect a one-time payment via credit card, Apple & Android Pay, or ACH (ele...
How do I unsubscribe from DocuSign emails?
You can opt out of email marketing messages we send. You can opt out of these messages by clicking on the “unsubscribe” link in the email message.
DocuSign eSignature for Salesforce CPQ Admin Guide (PDF)
Install DocuSign eSignature for Salesforce CPQ to send quotes.
Install DocuSign Edit for Windows
Follow these instructions to install DocuSign Edit on your local machine. This article is for customers who use DocuSign CLM with DocuSign eSignature login cred...
DocuSign CLM for Salesforce
DocuSign CLM (Contract Lifecycle Management) for Salesforce allows you to streamline the contract lifecycle by automating manual tasks, orchestrating complex work...
How In Person Signing Works - DocuSign eSignature for Salesforce v7
An overview of the in person signing process.
DocuSign eSignature for Salesforce Overview for Users - DocuSign eSignature for Salesforce v7
Introduction to DocuSign eSignature for Salesforce for users.
DocuSign Knowledge Market
The Knowledge Market provides tools and best practices to help you successfully capture value from your DocuSign Agreement Cloud implementation. Start exploring o...
How do I set up and troubleshoot an automated Retrieve Task
Step-by-step instructions on creating, troubleshooting and scheduling Retrieve tasks.
Which version do I have? - DocuSign eSignature
Applies to: DocuSign eSignature / DocuSign Simplified Sending  We've found that our customers have a wide range of needs and how they use our eSignature produc...
Document Retention & Targeted Envelope Purge: What you should know before using these features
Document Retention and Targeted Envelope Purge are two often misunderstood features. DocuSign Support highly suggests you consult this article prior to enabling D...
DocuSign CLM - Find your version
How to tell which version of DocuSign CLM you're using.