Product Overviews
Video: How to navigate your account | eSignature
Supported Languages in the Docusign Mobile App for iOS (iPad, iPhone, iPod Touch)
The Docusign mobile app for iOS (iPad, iPhone, iPod Touch) currently supports the following languages: English French German Italian Dutch Japanese Korea...
What happens to a user's data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
Why does my Docusign account look different?
Changes to your Docusign account are commonly due to changes by your account administrator or new releases in DocuSign.
Does Signature Appliance integrate with user directory systems?
The Docusign Signature Appliance integrates with leading user management systems, including Microsoft Active Directory and a variety of LDAP (Lightweight Director...
Docusign Signature Appliance (DSA): Backup the DSA database
The Docusign Signature Appliance (DSA) database contains all user keys, certificates, and graphical signatures. It is possible to backup the database, internal C...
End of Life for Docusign PrivateServer HSM
This FAQ refers to the PrivateServer HSM product, also known as Docusign HSM Appliance (“HSM Appliance”), and its related services and contracts.
Docusign Signature Appliance Web App Technical FAQs
The Docusign Signature Appliance Web App enables you to accelerate your workflows even further by providing comprehensive access – any time, in any location, from...
Docusign System Status Alerts
You can subscribe to the Docusign Trust Center RSS feed by navigating to our System Status Alerts page on our trust site and clicking on the RSS feed button towar...
Subscription Service Specifications
Read this article to learn more about subscription service specifications for Docusign.
How to validate signatures created with Signature Appliance
When a signed document is received, it may be necessary to validate its signature(s) to verify the signer and the signed content.
What are my options for a Docusign Trial account, Demo account, Developer account, or Free account?
Learn the features and limitations for Docusign Trial accounts, Docusign Developer accounts, Demo accounts, and Free accounts.
I have a question about the Docusign API
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**Legacy** Docusign eSignature for Salesforce - I have a question about Docusign eSignature for Salesforce
Who do I contact at Docusign for information?
Read this article to learn the correct Docusign Resources for your needs.
Support for Docusign CLM
Need CLM Support? Sending a contract or any other type of document for electronic signature couldn’t be easier using Docusign CLM.
Cancel your subscription or close your Docusign account
Follow these steps to learn how to close or cancel (downgrade to free) or close your Docusign account as a Docusign administrator. If you want to close your accou...
Docusign Payment Fields FAQ
Docusign Payments is a feature in web and native mobile apps that enables a sender to collect a one-time payment via credit card, Apple Pay & Google Pay, PayPal o...
Docusign CLM: Connect to eSignature
Read this article to learn how to connect to eSignature from Docusign CLM.
Docusign Signature Appliance Product Version
The following releases are now available for Docusign Signature Appliance (Formerly known as CoSign) for customers on a valid subscription.
Docusign Release Notes: FAQ
Learn about Docusign's latest product features and updates.
How do I close a Support case in Docusign Support Center?
Read this article to learn how to close a Support case for an issue that has resolved.
Docusign for Greenhouse Integration
Greenhouse has created an integration with Docusign so that you can seamlessly use the two products together to send offer letters to candidates and obtain signat...
Support for Other Products
Learn how to get support for CLM.CM, Signature Appliance, HSM Appliance, and Protect & Sign.
How long does Docusign store my documents?
Read this article to learn how long Docusign stores your documents and envelopes.
Video: How to Use Docusign Retrieve
Video: Configure Agreement Actions | eSignature
FAQ: Docusign eSignature for NetSuite
Read this article to learn the answers to frequently asked questions about eSignature for Netsuite.
FAQ: Docusign Signature Appliance Trial
List of frequently asked questions (FAQs) and answers about the Docusign Signature Appliance Trial
What should I do if I receive a suspicious email?
If you think that you have received a fraudulent email, please forward to spam@docusign.com then delete.
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