Product Overviews

CoSign Cloud Product Lifecycle
Special Announcements – Product Lifecycle – End of Support as of: February 01, 2018 (service-offline date)
DocuSign eSignature Admin Guide (PDF)
Information for DocuSign administrators to manage users and account settings. Topics include: Billing, Security, Branding, User Permissions, Reminders, Expiration...
Welcome to DocuSign eSignature
Take a video tour of DocuSign eSignature. Get contact information for Customer Support and the DocuSign Community.
Welcome to Administration - DocuSign eSignature Admin Guide
This topic provides an overview of the DocuSign administrator experience. This is only for administrators who manage multi-user accounts.
DocuSign eSignature User Guide (PDF)
Information for DocuSign users on sending and managing their documents, and user preferences.
DocuSign eSignature - eLearning Self Paced Courses for Signers, Senders, and Admins
A team with the proper training, resources and skills is critical for a pathway to success. Learning resources for the Signer, Sender and Admin roles. Short bite-...
Supported File Formats - DocuSign eSignature User Guide
You can send many types of files through DocuSign.
What happens to a users data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
Admin Release Notes
DocuSign Admin Release | September 20th, 2021
How to validate signatures created with Signature Appliance
When a signed document is received, it may be necessary to validate its signature(s) to verify the signer and the signed content.
Is It Possible to Change the Time Zone of the Signature Appliance
Available options to set the Signature Appliance to a time zone other than Pacific Standard Time
Difference between the Signature Appliance client and the Web App
A brief overview of the differences between the Signature Appliance desktop client and the Signature Appliance Web App.
How to backup Signature Appliance database
The Signature Appliance database contains all of the users’ keys, certificates and graphical signatures. It is possible to backup the Signature Appliance databas...
Does the Signature Appliance integrate with user directory systems?
Does the Signature Appliance integrate with user directory systems?
The DocuSign Signature Appliance License Upgrade Process
The DocuSign Signature Appliance (formerly CoSign) License Upgrade Process
Which version do I have? - DocuSign eSignature
Applies to: DocuSign eSignature / DocuSign Simplified Sending  We've found that our customers have a wide range of needs and how they use our eSignature produc...
DropBox Extension for DocuSign (Retired)
DocuSign integrates with Dropbox to simplify the electronic signature process, helping organizations be more productive and get business done faster. 
DocuSign Mobile Apps FAQ
Available on: iPhone, iPad, Android, and Windows Phones.
Signature Appliance ribbon not visible in Microsoft Office programs
If Signature Appliance Ribbon is not available, it means that the appliance client software was not installed properly. Please perform the following steps to rein...