Product Overviews
CoSign Cloud Product Lifecycle
Special Announcements – Product Lifecycle – End of Support as of: February 01, 2018 (service-offline date)
New DocuSign Experience Administrator Guide (PDF)
Information for DocuSign administrators to manage users and account settings. Topics include: Billing, Security, Branding, User Permissions, Reminders, Expiration...
Welcome to the New DocuSign Experience
Take a video tour of the New DocuSign Experience. Get contact information for Customer Support and the DocuSign Community.
DocuSign for Word (PDF)
DocuSign for Word allows users to send or sign documents created or edited in Word 2016.
DocuSign for Word - Overview
This is an overview of DocuSign for Word.
Welcome to Administration - New DocuSign Experience
This topic provides an overview of the DocuSign administrator experience. This is only for administrators who manage multi-user accounts.
New DocuSign Experience User Guide (PDF)
Information for DocuSign users on sending and managing their documents, and user preferences.
DocuSign Essentials - Self-study
A team with the proper training, resources and skills is critical for a pathway to success. Learning resources for the Signer, Sender and Admin roles. Short bite-...
Feature Availability - New DocuSign Experience
Detailed feature matrix showing feature availability for the New DocuSign Experience.
Supported File Formats - New DocuSign Experience
You can send many types of files through DocuSign.
DocuSign for SharePoint On-Prem (PDF)
DocuSign for SharePoint allows users to sign or get signatures from any SharePoint document library. DocuSign for SharePoint is available for Microsoft SharePoint...
What happens to a users data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
DocuSign for Salesforce Administrator Guide (PDF)
Information for DocuSign for Salesforce administrators to manage users and account settings.
DocuSign for Salesforce Lightning Guide (PDF)
How to install and use DocuSign Lightning components.
DocuSign for Salesforce User Guide (PDF)
Information for DocuSign for Salesforce users on how to send documents for signature from Salesforce and Salesforce Mobile App.
Install DocuSign for Salesforce
Use this procedure to install and deploy DocuSign for Salesforce.
DocuSign Print Driver v3 (PDF)
The DocuSign Print Driver is a free utility that allows you to “print” your document directly into a DocuSign envelope or template from the application that creat...
Document Retention: What you should know before using this feature
Document Retention is a powerful but also often misunderstood feature. DocuSign Support highly suggests you consult this article prior to implementing Document Re...
What should I do if I receive a suspicious email?
If you think that you have received a fraudulent email, please forward to then delete.
How do I unsubscribe from DocuSign emails?
You can opt out of email marketing messages we send. You can opt out of these messages by clicking on the “unsubscribe” link in the email message.
End of TLS 1.0 and weak cipher support
DocuSign is ending support for TLSv1.0 and weak cipher suites on June 25, 2018. This date has been set by the PCI Security Standards Council and is an industry re...
What is DocuSign payments?
DocuSign Payments is a fast and easy way to collect payments and signatures in just one step.