Product Overviews

CoSign Cloud Product Lifecycle
Special Announcements – Product Lifecycle – End of Support as of: February 01, 2018 (service-offline date)
DocuSign eSignature Admin Guide (PDF)
Information for DocuSign administrators to manage users and account settings. Topics include: Billing, Security, Branding, User Permissions, Reminders, Expiration...
Welcome to DocuSign eSignature
Take a video tour of DocuSign eSignature. Get contact information for Customer Support and the DocuSign Community.
Welcome to Administration - DocuSign eSignature Admin Guide
This topic provides an overview of the DocuSign administrator experience. This is only for administrators who manage multi-user accounts.
DocuSign eSignature User Guide (PDF)
Information for DocuSign users on sending and managing their documents, and user preferences.
DocuSign eSignature - eLearning Self Paced Courses for Signers, Senders, and Admins
A team with the proper training, resources and skills is critical for a pathway to success. Learning resources for the Signer, Sender and Admin roles. Short bite-...
Supported File Formats - DocuSign eSignature User Guide
You can send many types of files through DocuSign.
What happens to a users data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
What should I do if I receive a suspicious email?
If you think that you have received a fraudulent email, please forward to then delete.
Which version do I have? - DocuSign eSignature
Applies to: DocuSign eSignature / DocuSign Simplified Sending  We've found that our customers have a wide range of needs and how they use our eSignature produc...
DocuSign eSignature Essentials for Salesforce Admin Guide
DocuSign eSignature for Salesforce Essentials lets you connect your DocuSign and Salesforce Essentials accounts so that you and your users can send DocuSign envel...
How do I close a support case in DocuSign Support Center?
Resolved issue and would like to close a Support case.
DocuSign Signature Appliance (Formerly known as CoSign) Product Version
The following releases are now available for DocuSign Signature Appliance (Formerly known as CoSign) for customers on a valid subscription.
DocuSign is deprecating TLS 1.0 Encryption Browser Support
DocuSign is ending support for TLSv1.0 on June 25, 2018. This date has been set by the PCI Security Standards Council and is an industry requirement to remain PCI...
Installing and Configuring DocuSign eSignature for Salesforce v6
This section covers how to install the DocuSign eSignature for Salesforce managed package and complete the initial account configuration.
Install DocuSign eSignature for Salesforce v6
Use this procedure to install and deploy DocuSign eSignature for Salesforce.
DocuSign eSignature for Salesforce Overview - Admin v6
Introduction to DocuSign eSignature for Salesforce.
DocuSign eSignature for Salesforce1 Mobile App Users - Admin v6
DocuSign eSignature for Salesforce supports the Salesforce1 mobile app. You can add the DocuSign action to standard Salesforce objects.
DocuSign Connect for Salesforce v6
DocuSign Connect for Salesforce connects your Salesforce account and DocuSign, so that changes in DocuSign envelope and recipient status are updated in your Sales...
Create Custom Buttons - DocuSign eSignature for Salesforce v6
How to create a custom DocuSign button for use in Salesforce tabs.