Product Overviews
Video: How to navigate your account | eSignature
Supported Languages in the Docusign Mobile App for iOS (iPad, iPhone, iPod Touch)
The Docusign mobile app for iOS (iPad, iPhone, iPod Touch) currently supports the following languages: English French German Italian Dutch Japanese Korea...
What happens to a user's data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
What are my options for a Docusign Trial account, Demo account, Developer account, or Free account?
Learn the features and limitations for Docusign Trial accounts, Docusign Developer accounts, Demo accounts, and Free accounts.
Docusign Signature Appliance Web App Technical FAQs
The Docusign Signature Appliance Web App enables you to accelerate your workflows even further by providing comprehensive access – any time, in any location, from...
Docusign System Status Alerts
You can subscribe to the Docusign Trust Center RSS feed by navigating to our System Status Alerts page on our trust site and clicking on the RSS feed button towar...
Docusign CLM: Find your version
Read this article to learn how to tell which version of Docusign CLM you're using.
How long does Docusign store my documents?
Read this article to learn how long Docusign stores your documents and envelopes.
Cancel Your Subscription or Close your Docusign Account
Follow these steps to learn how to close or cancel (downgrade to free) your Docusign account subscription as an account administrator. If you want to close your a...
What should I do if I receive a suspicious email?
If you think that you have received a fraudulent email, please forward to spam@docusign.com then delete.
Support for Docusign CLM
Need CLM Support? Sending a contract or any other type of document for electronic signature couldn’t be easier using Docusign CLM.
How do I close a Support case in Docusign Support Center?
Read this article to learn how to close a Docusign Support case for an issue that has resolved.
Signature Appliance ribbon not visible in Microsoft Office programs
If Signature Appliance Ribbon is not available, it means that the appliance client software was not installed properly. Please perform the following steps to rein...
Does the Signature Appliance integrate with user directory systems?
Does the Signature Appliance integrate with user directory systems?
FAQ: Docusign Signature Appliance Trial
List of frequently asked questions (FAQs) and answers about the Docusign Signature Appliance Trial
Proxy Server support in Docusign Signature Appliance
Overview of proxy server support in the Signature Appliance.
Docusign Signature Appliance Product Version
The following releases are now available for Docusign Signature Appliance (Formerly known as CoSign) for customers on a valid subscription.
Is It Possible to Change the Time Zone of the Signature Appliance
Available options to set the Signature Appliance to a time zone other than Pacific Standard Time
Docusign Signature Appliance FAQs
List of frequently asked questions (FAQs) and answers about Docusign Signature Appliance
The DocuSign Signature Appliance License Upgrade Process
The DocuSign Signature Appliance (formerly CoSign) License Upgrade Process
The Docusign Signature Appliance is not vulnerable to the SMBv1 exploit
Signing Groups FAQ
Read this article to learn the answers to frequently asked questions (FAQs) about Docusign signing groups.
Docusign Payment Fields FAQ
Docusign Payments is a feature in web and native mobile apps that enables a sender to collect a one-time payment via credit card, Apple Pay & Google Pay, PayPal o...
I have a question about the Docusign API
Find self-service resources for using Docusign APIs to develop your custom solutions.
How can I print multiple items to the same envelope with the Docusign Print Driver
Unable to multiple items to the same envelope using the Docusign Print Driver v3.x
Docusign Release Notes: FAQ
Learn about Docusign's latest product features and updates.
Who do I contact at Docusign for information?
Read this article to learn the correct Docusign Resources for your needs.
Supported Fonts for Docusign Tabs
This article outlines what fonts are available in Docusign tabs.
Why does my Docusign account look different?
Changes to your Docusign account are commonly due to changes by your account administrator or new releases in DocuSign.
Docusign Signature Appliance (DSA): Backup the DSA database
The Docusign Signature Appliance (DSA) database contains all user keys, certificates, and graphical signatures. It is possible to backup the database, internal C...
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