Template Configurations

Creating Merge Fields in Docusign Envelope Templates | Docusign Apps Launcher
In Salesforce, there are fields that are considered a custom Salesforce "Data Type". When attempting to utilize these fields as Merge Fields in Docusign Envelope ...
Docusign eSignature: Why are my reminder or expiration settings not applied?
This article describes how reminders and expiration settings are set for different eSignature products.
Error: "account.docusign.com refused to connect" | Docusign for Salesforce
When attempting to utilize the Docusign for Salesforce integrations, your browser displays the error message "account.docusign.com refused to connect". This is us...
Error, "Currently selected checkbox tabs cannot exceed maximum allowed when sending."
Read this article to learn what to do if you are having issues sending a Docusign document that uses a template. This issue may be related to incorrectly added ch...
DAL - Error: This account lacks sufficient permissions to use custom tab
This article will walk you through how to resolve the Merge Field section missing when creating a Docusign Envelope Template in Salesforce.
DAL: Attempt to de-reference a null object when accessing merge field section in Docusign Envelope Template
When creating or editing a Docusign Envelope Template at the merge field section, the following error is encountered: "Attempt to de-reference a null object"
Docusign Apps Launcher error: "The request contained at least one invalid parameter. expireWard cannot exceed value of expireAfter"
Docusign Apps Launcher error: "The request contained at least one invalid parameter. expireWard cannot exceed value of expireAfter"
Use Merge Fields for Compound Fields in a Docusign Envelope Template
Learn how to use Merge Fields for Compound Fields in a Docusign envelope Template.
Configure Gen Templates with Automatic Anchor Tags for linked Envelope Templates
Utilize Automatic anchor text on DocuSign Gen documents, when a Gen Template is linked to a DocuSign Envelope Template. This will allow fields to be placed on doc...
Error : "This Content is blocked. Contact the site owner to fix the issue." | Docusign Apps Launcher (DAL)
Enabling "Adopt updated CSP directives" setting in Session Settings, blocks the access to certain Auora components pages which leads to "This Content is blocked....
How do I resolve a spinning wheel issue on the DocuSign setup page? | Docusign Apps Launcher (DAL)
DocuSign Apps Launcher will not support COEP settings. This setting must be disabled to resolve a spinning wheel issue on the Docusign setup page.
How to add DocuSign Fields to GEN documents and templates automatically
Follow the steps in this article to add Docusign Fields to GEN document and template automatically.
Why are my DocuSign Gen Signature Fields Not Appearing on my envelopes? | DocuSign Apps Launcher
This is a summary of the importance of the Recipient Roles and how these relate to the AutoPlace Signature Fields in DocuSign Generator when sending the documents...
DAL error: “This Account lacks sufficient permissions. Invalid account ID.”
This article will walk you through how to troubleshoot and resolve the error - "This Account lacks sufficient permissions—invalid account ID."
DAL Error: “Value of filter criterion for the field "isPrimary" must be of type boolean and should not be enclosed in quotes."
When you try to create a Docusign envelope template and dynamically pull in a primary recipient, you receive the following error message: "Value of filter criteri...
Docusign Apps Launcher (DAL) - Gen Templates: File Names with special characters
When attempting to upload and generate a document with unsupported special characters in the file name prefix or main data source when using Docusign Gen for Sale...