How do I update my credit card information?
To release your account, update your credit card information and make any payments that are due.
To update your credit card information, follow these steps:
- From the DocuSign Web Application, click your profile image at the top, then click Go to Admin.
Note: If Go to Admin is not available, click My Preferences.
- In the navigation panel on the left side, under Account, click Billing and Usage.
- Click Edit Billing.
- Adjust the desired information, then click UPDATE.
Note: Verify that the billing address matches the address that your bank or card issuer has on file.
If you are still experiencing issues updating your credit card, please update your browser.