All Topics

Manage Users - DocuSign eSignature Admin Guide
The Users view lets you manage the users on your account. You can add, edit, close, reset passwords, and modify sharing for your users. Keywords: add users; add a...
Print or Download a Document - DocuSign eSignature User Guide
You can download or print any document that is in your DocuSign account.
Resend Envelopes - DocuSign eSignature User Guide
Resending an envelope sends another copy of the original email notification to all in progress signers who have yet to finish signing a document. Use the RESEND o...
CoSign Cloud Product Lifecycle
Special Announcements – Product Lifecycle – End of Support as of: February 01, 2018 (service-offline date)
DocuSign Rooms Video Guides
Transform every step of a complex deal into a simple digital process with DocuSign Rooms.
I am having trouble logging in
Learn how to resolve login issues: security lockout, password reset, browser stored passwords, SSO, multiple accounts
Admin Billing and Usage Information - DocuSign eSignature Admin Guide
Access your account billing and usage details. Make changes to billing information. Download an invoice.
How do I change my DocuSign plan?
Follow these steps to learn how to make changes to your account plan.
Disabling Comments on an Envelope - DocuSign eSignature User Guide
If you don't want recipients to be able to comment on documents in an envelope, you can disable comments through Advanced Options.
DocuSign eSignature Admin Guide (PDF)
Information for DocuSign administrators to manage users and account settings. Topics include: Billing, Security, Branding, User Permissions, Reminders, Expiration...
How do I downgrade or close my account?
Steps to help you downgrade or close to your DocuSign account plan
Billing FAQ: DocuSign eSignature
Answers to commonly-asked billing questions such as how to request an invoice, how to change credit card information, or how to change the billing address.
DocuSign Admin for Organization Management (PDF)
Use DocuSign Admin to manage your organization's SSO (domains and identity providers), accounts, users, and third-party applications connected to your DocuSign or...
Document History and Certificate of Completion - DocuSign eSignature User Guide
The History and Certificate of Completion provide a complete audit trail on your document, and include a record of all activity related to your transaction.
DocuSign eSignature: How To Sign a Document
Watch this video to learn how to sign a DocuSign document after receiving an email requesting your signature.
Create Templates - DocuSign eSignature User Guide
How to create a new template, or copy an existing template.
Welcome to DocuSign eSignature
Take a video tour of DocuSign eSignature. Get contact information for Customer Support and the DocuSign Community.
Upload Users: Add and Update Users in Bulk
Add users or update users in bulk by uploading a CSV with user data.
Welcome to Administration - DocuSign eSignature Admin Guide
This topic provides an overview of the DocuSign administrator experience. This is only for administrators who manage multi-user accounts.