Meet Our Team

Our goal is to provide you with the best quality customer support available. Everything we do is geared towards helping you enjoy using DocuSign. We provide a high standard of expert advice and technical support no matter how big or small your business.
Locations
Ready to assist no matter where you are
Customer Support Kudos
See what our customers have to say about us
“Jon was very nice, professional and listened. What I liked the best was he told me he would call me back when the issue was resolved and he did! Jon is a true asset to your DocuSign team!”
“Cassandra was patient, persistent, easy to understand, and helped me resolve my problem with logos very quickly.”
"Oscar was very knowledge and patient when dealing with my issue. Additionally, he was professional and polite."
“Amy was very patient with me as I am brand new to DocuSign – she knew the answers to every question I had and was so nice to deal with. An outstanding representative of your company.”
Customer Support Agent of the Quarter
All our people are great, but each quarter we like to highlight one person that has done a fabulous job!
Olivia

Olivia has been with DocuSign for 5 years now. She started as a Tier 2 representative and eventually worked her way to Tier 3. She is our resident Rooms and DocuSign for Salesforce guru, a member of the Support Fun Committee and she loves to get involved in work activities and participate in our Employee Resource Groups (ERGs).
 
Read what some of our customer’s had to say about her!
 
“I got the answer I needed quickly – took the steps Olivia recommended and the issue is now fixed.”
 
“Pleasant, professional, patient and a strong willingness to help me with my issue from beginning to end. Thank you!”
 
“Olivia was great and very helpful. My question was answered quickly and accurately!”
 
Here is some additional information from Olivia herself.
 
– In what city were you born?
I was born and raised in a little town in Hawaii.
 
– If you were stuck on an island what three things would you bring?
Flint, machete, and a tarp.
 
– What is the favorite part about working for DocuSign?
What I like most about working at DocuSign is how involved we are with the community and ERGs. As part of the LGBTQ and Women@DocuSign ERGs, I get to participate in a lot of outreach programs on behalf of DocuSign that I would not know how to find on my own.