Meet Our Team
Our goal is to provide you with the best quality customer support available. Everything we do is geared towards helping you enjoy using DocuSign. We provide a high standard of expert advice and technical support no matter how big or small your business.
Ready to assist no matter where you are
Customer Support Kudos
See what our customers have to say about us
“Jon was very nice, professional and listened. What I liked the best was he told me he would call me back when the issue was resolved and he did! Jon is a true asset to your DocuSign team!”
“Cassandra was patient, persistent, easy to understand, and helped me resolve my problem with logos very quickly.”
"Oscar was very knowledge and patient when dealing with my issue. Additionally, he was professional and polite."
“Amy was very patient with me as I am brand new to DocuSign – she knew the answers to every question I had and was so nice to deal with. An outstanding representative of your company.”
Customer Support Agent of the Quarter
All our people are great, but each quarter we like to highlight one person that has done a fabulous job!

Damian joined DocuSign in October 2016 and was quickly promoted to the Tier 2 – Escalated Support team.  He consistently excels in all KPIs and exceeds expectations when dealing with our valued customer base.

Read what some of our customer’s had to say about him!

“Damian did a wonderful job explaining my options and was very patient with me!”

“Damian, Thank you so much for your assistance. I can now have our staff begin sending the onboarding templates for new hires!”

“Damian was thorough, persistent and knowledgeable. Thank you!”

Here is some additional information from Damian himself.

In what city were you born? 
Cohuna, Australia. 
What is your favorite quote? 
“One cannot 'fix' The Dreaming in time: it was, and is, everywhen” – W.E.H. Stanner

If you were stuck on an island what three things would you bring? 
A hatchet, a tent hammock and an emergency beacon, in case I want to come back... maybe?