Meet Our Team

Our goal is to provide you with the best quality customer support available. Everything we do is geared towards helping you enjoy using DocuSign. We provide a high standard of expert advice and technical support no matter how big or small your business.
Locations
Ready to assist no matter where you are
Customer Support Kudos
See what our customers have to say about us
“Jon was very nice, professional and listened. What I liked the best was he told me he would call me back when the issue was resolved and he did! Jon is a true asset to your DocuSign team!”
“Cassandra was patient, persistent, easy to understand, and helped me resolve my problem with logos very quickly.”
"Oscar was very knowledge and patient when dealing with my issue. Additionally, he was professional and polite."
“Amy was very patient with me as I am brand new to DocuSign – she knew the answers to every question I had and was so nice to deal with. An outstanding representative of your company.”
Customer Support Expert of the Quarter
All our people are great, but each quarter we like to highlight one person that has done a fabulous job!
Rennie

Rennie is an outstanding customer advocate and member of the team. She is passionate about our customers having the best experience possible and our impact on their day-to-day lives. She thinks ahead, is vocal about where we can get better, and always willing to share to grow others. We are extremely lucky to have Rennie on the DocuSign team and appreciate her being the champion that she is.

Here is what some of our customers have to say about Rennie.

“Rennie was great. She was really patient and helped me resolve the issues.”

“Rennie was very knowledgeable and helpful! Thank you Rennie for the great customer support!!”

“Rennie is awesome. She is very detailed with everything. Good Job!”

Here is some additional information from Rennie herself.

What is your favorite quote?

- A failure is not always a mistake, it may simply be the best one can do under the circumstances. The real mistake is to stop trying. - B.F. Skinner 

What is your proudest moment at DocuSign?

- My proudest moment is when I was converted from a Contractor to a Full-time Employee.

What is the favorite part about working for DocuSign?

- My favorite part about working at DocuSign is the environment. Many companies state they have the work-life balance, but don’t, whereas, DocuSign does.