Remote Notary

About Your Remote Online Notary Profile - Remotely Notarize Documents with DocuSign Notary
Before you can provide remote online notary service with DocuSign Notary, you need to set up your notary profile. Learn more about your remote online notary profile.
Put a Remote Online Notary on Hold - DocuSign Notary Admin Guide
Learn how an admin places a notary's status on hold. You might place a notary on hold they're on leave or must complete internal training.
View Envelopes and Documents Sent for Remote Online Notarization
Access to the details about a remote online notary transaction depends on the user's role. Learn more about access to information and assets from RON transactions.
Send Documents for Remote Online Notarization in a New Envelope
You might send certain documents for remote online notary service only rarely. Learn how to send them in on-the-fly in a new envelope.
Create a Template for Documents that Require Remote Online Notarization
If you frequently send the same documents for remote online notary service, you can create a template for them. Learn how to create a template and the information...
Send Documents for Remote Online Notarization
Learn how to send documents for remote online notary service with DocuSign Notary.
The Remote Online Notarization Process
Get a step-by-step overview of the remote online notarization process with DocuSign Notary.
About Remote Online Notarization with DocuSign Notary
Read about how remote online notarization with DocuSign Notary works.
Purchase a Signer-Held Digital Certificate for Remote Online Notaries - DocuSign Notary User Guide
Some jurisdictions require remote online notaries to have a personal digital certificate. This certificate verifies the notary's identity. It is applied to the do...
Install the Extensions Required to Use Your Digital Certificate for Remote Online Notarization - DocuSign Notary User Guide
Some jurisdictions require remote online notaries to use a personal digital certificate. The certificate is installed on the notary's device and applied to docume...
How to Get Started Using DocuSign Notary as a Remote Online Notary - DocuSign Notary User Guide
Learn how a notary completes the prerequisites steps before they can start remotely notarizing documents with DocuSign Notary.
Become a Remote Online Notary in Your State - DocuSign Notary User Guide
Learn how to become a remote online notary (RON) in your state. You must be commissioned in your state to use DocuSign Notary to perform RON for an organization.
Reset Audio and Video Connections in a Remote Online Notary Session - Remote Online Notary Session Technical Guide
When documents are sent for remote online notary service, the participants meet in a virtual notary session. Learn how a notary can reset a participant's audio an...
Change Your Camera or Microphone in a Remote Online Notary Session - Remote Online Notary Session Technical Guide
When documents are sent for remote online notary service, the participants meet in a virtual notary session. Learn how to change your camera or phone in the session.
No Audio and Video in Google Chrome in a Remote Online Notary Session (“An unexpected error occurred...”) - Remote Online Notary Session Technical Guide
When documents are sent for remote online notary service, the participants meet in a virtual notary session. Learn how to resolve issues where the audio and video...
No Audio or Video in a Remote Online Notary Session - Remote Online Notary Session Technical Guide
When documents are sent for remote online notary service, the participants meet in a virtual notary session. Learn how to resolve issues where the audio and video...
Poor Connection in a Remote Online Notary Session ("Reconnecting" Message) - Remote Online Notary Session Technical Guide
When documents are sent for remote online notary service, the participants meet in a virtual notary session. Learn how to fix a poor connection in the notary sess...
Remote Online Notary Journal Entry Fails to Save (“Refused to Connect” Error) - Remote Online Notary Session Technical Guide
When documents are sent for remote online notary service, the participants meet in a virtual notary session. Learn how to fix issues where the notary journal entr...
Troubleshoot Remote Online Notary Session Issues - Remote Online Notary Session Technical Guide
When documents are sent for remote online notary service, the participants meet in a virtual notary session. Learn how to resolve common issues that might occur d...
Participant Dropped from a Remote Online Notary Session - Remote Online Notary Session Technical Guide
When documents are sent for remote online notary service, the participants meet in a virtual notary session. Learn how to resolve issues that might cause a partic...
Remove a Remote Notary From Your Organization - Manage Remote Online Notarization with DocuSign Admin
This topic shows admins how to remove a remote online notary from their DocuSign organization.
Delete an Invite to a Remote Notary - Manage Remote Online Notarization with DocuSign Admin
This topic shows admins how to delete an invite for a remote online notary to join their DocuSign organization.
View a List of Notaries in Your Organization - Manage Remote Online Notarization with DocuSign Admin
This topic shows admins how to view a list of remote online notaries on their DocuSign organization.
Upload Notaries: Add Remote Notaries in Bulk - Manage Remote Online Notarization with DocuSign Admin
This topic shows admins how to bulk invite remote online notaries to join their organization.
Resend an Invite to a Remote Notary - Manage Remote Online Notarization with DocuSign Admin
An admin adds a remote online notary to their organization by inviting them. You can resend the invite if necessary.
Add a New User as a Remote Notary - Manage Remote Online Notarization with DocuSign Admin
This topic shows organization admins how to invite a new user as a remote online notary.
Delegate Management of Your Remote Online Notaries - Manage Remote Online Notarization with DocuSign Admin
Learn how to delegate notary management to another user. A delegate can only manage notaries.
Prerequisites for Managing Remote Notaries - Manage Remote Online Notarization with DocuSign Admin
Organization admins manage remote online notaries in DocuSign Admin. Learn about the prerequisites for managing notaries.
Direct Signing and Remotely Notarize Documents - Remotely Notarize Documents with DocuSign Notary
Learn how a notary runs the signing phase of a remote online notary session.
About Signer Invites for a Remote Online Notary Session - Remotely Notarize Documents with DocuSign Notary
When an envelope is sent for remote online notarization, only the notary receives an invite. The responsible party must trigger the invites to the signers. Learn ...
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