DocuSign Support is aware of an issue with customers being notified about paid invoices, and is actively working on a solution. No further action is needed from you at this time. 

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Password Issues and Trending Topics
<p>Options to reset or change your DocuSign password and troubleshoot common issues</p><p><br></p><p><strong>Tip</strong>: <a href="" target="_blank">Clear your browser cache and cookies</a> and open a new window to ensure you use the correct password</p>
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Help with login issues and special cases