Why won’t signature validate when sent to another computerProduct
DocuSign Signature Appliance
When a document is signed, the signature render as valid on the signer machine, however, when sent to a recipient the signature validity appears as ‘Unknown’ or invalid.
To commit a digital signature, the signer is provided with a digital ID. The digital ID has to be trusted by the recipient to validate correctly on their machine.
One of the following three options are available:
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- Trusting the sender digital ID manually on the recipient machine.
- Signing for the CoSign Nation service, contact email@example.com for more information.
- Purchasing a digital ID from a third party CA, which is already trusted across machines.