Why can't I access or view envelopes I've sent or received in the past?

You can view envelopes from a wider date range or from a specific date range by modifying the current filter.

To modify the current filter:

  1. Log in to your DocuSign account and click the Envelopes tab.​
  1. Click to select a folder, then click Filters.
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  1. Enter the date range you want, select any additional filter properties, then click Apply.
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  1. Envelopes from within the provided date range are displayed.