Why am I not receiving notification emails from DocuSign Transaction Rooms
IssueNot receiving emails from DocuSign Transaction Rooms.
SolutionDocuSign Transaction Room emails are sent from a docusign.net or docusign.com email address.
Please engage your IT department or ISP to determine where docusign.net is being blocked.
Here are some settings you can forward to your IT department.
- Allow emails from the domains @docusign.net, @dtr.docusign.net and @docusign.com
- Allow for a specific IP Addresses. Transaction Room emails will be coming from one of these IPs: