Standards-Based Signatures Combined PDF Digital Signature Missing

Issue

Digital Signature missing in Adobe Signature Panel.

Reason

Combining PDFs that have been digitally signed breaks the digital signatures on the PDFs.

Solution

Do not use the download "Combined PDF" option for PDF's that have been digitally signed.
Download as a "Separate PDF" instead.

Related

Download Completed Documents



 
Share
Was this content helpful? Vote content up Vote content down
Still need help?
Visit the Community
DocuSign customers ask and answer questions for each other.
Go To the Community
Contact Support
A customer service rep can help answer your questions.
Contact Support