Windows 8.1 and 10

Right click on the DocuSignPrintDriverPackage.cer, and select “Install Certificate”

User-added image

Choose “Local Machine” and Click Next

User-added image

Select “Place all certificates in the following store”, and click “Browse”

User-added image

Pick “Trusted Root Certification Authorities”, and click OK.

User-added image

Click finish to install the certificate. You will see a warning, and click yes to continue.

User-added image

You should see a success message and the certificate is installed correctly.

Windows 7

Right click on the DocuSignPrintDriverPackage.cer, and select “Install Certificate”

User-added image

Click Next to continue

User-added image

Select “Place all certificates in the following store”, and click “Browse”

User-added image

Pick “Trusted Root Certification Authorities”, and click OK.

User-added image

Click finish to install the certificate. You may see a warning, and click yes to continue.

User-added image

You should see a success message and the certificate is installed correctly.

Was this content helpful?

Still need help?

Visit the Community

DocuSign customers ask and answer questions for each other.

Go To the Community

Get Support

A customer service rep can help answer your questions.

Get Support