Offline access with the DocuSign Mobile App for iOS (iPad, iPhone, iPod Touch)

With offline access, you can prepare, sign, and send documents when a network connection is unavailable. Sign or prepare documents to send while offline and they'll be sent as soon as a network connection is available.

Note: To send or sign documents offline with the DocuSign mobile app, you must have a premium account that was purchased through the application. For more information, review Upgrading the DocuSign mobile app for iOS.

To sign and return a document while your iPad, iPhone, or iPod Touch is offline, follow these steps:

  1. From the home screen, tap SIGN & SEND.
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  1. Click on the plus symbol to add a document.
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Note: Only photos and documents stored locally in the device Library are available for offline access. You can also take a new photo with the camera to send. Any other documents require an internet connection to access.
  1. Tap to select the document.
  2. Tap SIGN NOW.
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  1. Tap Sign Offline.
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  1. Tap anywhere in the document to view and select the tagging options.
  2. Note: If placing a Signature or Initial tag, you will be prompted to draw your signature or initial. Draw the signature using a stylus or your finger and tap Adopt.
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  1. When finished tagging and signing, tap Finish, then tap Confirm Signing.
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  1. Tap OK. The document will be sent when a network connection is available.

To send a document for signature while your iPad, iPhone, or iPod Touch is offline, follow these steps:

  1. From the home screen, tap SIGN & SEND.
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  2. Tap on the plus symbol to add a document.
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Note: Only photos and documents stored locally in the device Library are available for offline access. You can also take a new photo with the camera to send. Any other documents require an internet connection to access.

  1. Tap to select the document.
  2. Tap ADD A SIGNER.
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  1. Enter the Full Name and Email of the recipient. To automatically add yourself or an existing contact, tap the blue ADD (+) icon and navigate to the preferred contact.
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  1. Tap to select the role of the recipient. Repeat this process to add any additional recipients. Tab Done, then Next.
  2. Tap anywhere in the document to view and select the tagging options, then tap Send.
  3. Tap Send Offline. The document will be sent when a network connection is available.
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