Internet Explorer Security Warning When Trying to Login

Issue

Internet Explorer Error: "Revocation information for the security certificate for this site is not available. Do you want to proceed?" when trying to login into your DocuSign Account.

Options available: Yes, No, View Certificate. 

Cause

The "Revocation information for the security certificate" error occurs when older computers, with Internet Explorer, have out of date Root Certificates.

Solution

Update Windows Root Certificates



 
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