How do I add a user?


Note: A DocuSign account is required for each user who wishes to send documents for signature, and DocuSign subscriptions are priced per user. You can purchase seats for additional users from within the product. Note that recipients of your documents do not need an account to sign with DocuSign.

  1. From your DocuSign account, click your profile image, then click Go to Admin.

    Note: This feature is not available for single user and free accounts. If you wish to upgrade your account to add additional users, check out out Products and Pricing section.
  2. Under USERS AND GROUPS, click Users.
  3. Click ADD USER.

    Note: Adding additional users to the account may result in extra charges. Be sure of the available number of users prior to adding additional users.
  4. Enter the user information and select a Permission Set. If needed, enter an Access Code for additional security.

    Note: If using an Access Code, the code must be shared with the user in order for them to activate their account.
  5. Click ADD. The user is added to the account as Pending; they receive an email with instructions to activate their account.