How do I update users email addresses on an SSO enabled account?

Issue

Need to change the email address of one of the existing users on a Single Sign On (SSO) enabled account. Assuming the email domain is configured by the DocuSign Organization Administrator.

Solution

Update the email address in the Identity Provider ( IDP ). Upon next login, the DocuSign user's email will get updated within our system. Please reference the identity provider documentation for details.

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