How do I update users email addresses on an SSO enabled account?

Issue

Need to change the email address of one of the existing users on an Single Sign On (SSO) enabled account. Assuming the email domain is configured by the DocuSign Organization Administrator.

Solution

Update the email address in the Identity Provider ( IDP ). Upon next login, the DocuSign user's email will get updated within our system. Please reference the identity provider documentation for details.

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