Error when Sending: Document overlay line must have a positive value for 'line.y1''

Issue

When sending an envelope with the Line markup tool (aka strikethrough) within DocuSign, I am getting the error Document overlay line must have a positive value for 'line.y1''.

This issue might be related to the use of the Strikethrough/ Line markup tool. 

Solution

Try repositioning the markup lines on the document.

If this does not resolve the issue, remove the mark up lines and use a text field with x's instead.
  1. Add the Text box field to your document.
  2. Click on the Text Box and the field properties will appear. 
  3. Click on the Add Text box and enter in enough dashes (-) or X’s to cover the initial text.
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