DocuSign Insight-Accelerator fails to import

Issue

An attempt to import accelerator fails with error:

"Server Error! Message: "N/A", Reference: "N/A", Status: 400"

Also, the seal-ws.log reports the following error:

[ERROR] [qtp779700255-29490] [ NONE] [ NONE] [ NONE] c.s.a.i.r.r.i.AcceleratorRestResource: Could not import accelerator. Invalid filename <Accelerator_Name>.zip
 

Cause 

The name of zip archive with accelerator was changed after export from original environment.
 

Solution

Import the same accelerator with original filename from the source environment. The filename of the accelerator should not be changed after the export from source environment.
Share
Was this content helpful? Vote content up Vote content down
Still need help?
Visit the Community
DocuSign customers ask and answer questions for each other.
Go To the Community
Contact Support
A customer service rep can help answer your questions.
Contact Support