**Legacy** DocuSign eSignature for Salesforce - Partial visualforce page: embedded tagger not properly sized

**This issue pertains to Legacy DocuSign eSignature for Salesforce version 6.6 or older. This issue should be resolved in version 6.7 or newer.**

Issue

When sending via DocuSign eSignature for Salesforce, some users get a tagging panel that is unusually short.
DocuSign eSignature for Salesforce tagging iframe

Cause

This is a known issue in DocuSign eSignature for Salesforce version 6.6.2 and older, and occurs for non-administrative users who are Lightning enabled but sending out of the Classic Salesforce interface.

This issue has been addressed in version 6.7 (available Feb 2017)

Workaround 

We highly recommend that you upgrade to the most recent version of Legacy DocuSign eSignature for Salesforce. Versions of DFS that utilize Javascript are outside of DocuSign Support. For more information about upgrading, review the article here .

If Lightning is not required for the affected user's work, it can be disabled for them:
a) as Salesforce Administrator, select Setup > Lightning Experience
b) scroll down to "Decide Who Can Use Lightning Experience" and click on Select Users
c) find the user, and uncheck user


Alternatively, an account wide option can resolve this:
Navigate to DocuSign Admin > Settings > Check "Display DocuSign tagger page in new window"

If neither of these resolve the issue, please upgrade before contacting Support.