DocuSign for Salesforce Configuration Error: DocuSignAccountConfiguration__c: EnableNewMobileTaggingUI


DocuSign for Salesforce has not been configured. Please contact a Salesforce administrator to complete the DocuSign for Salesforce configuration. Error: DocuSignAccountConfiguration__c: EnableNewMobileTaggingUI__c no update access.

Error is in expression '{!initConfiguration}' in component <apex:page> in page dsfs:docusignstandardsetup: (dsfs). An unexpected error has occurred. Your solution provider has been notified. (dsfs)


New Mobile Tagging in Salesforce is hidden on Users Salesforce Profile.


  1. Login to Salesforce as an administrator.
  2. Select Setup | Security controls | Field accessibility.
  3. Select DocuSign account configuration
  4. Select the profile in question
  5. Set Enable New Mobile Tagging UI Select "Hidden"
  6. Select "Visible" and "Read Only" for both Field-Level Security and Page Layout
  7. Save