DocuSign Print Driver v2.x: Can't add more than one document to an envelope

Warning: This version of DocuSign Print Driver is no longer supported.  Please download and install the latest version.

Issue

When you add two or more documents into a single envelope when sending through DocuSign, the Print Driver sometimes opens a second window with a new envelope instead of printing the second document into the first envelope.

Solution

  1. Go to https://www.docusign.net.
  2. In the Internet Explorer browser window, click the Tools icon.

Internet Explorer_Internet options

  1. Select Internet Options.
  2. Select the Security tab.
  3. Click the Trusted sites green checkmark, then click Sites.

IE_Internet Options_Click Trusted sites

The Trusted sites dialog box is displayed with the DocuSign website login URL.

Add DocuSign to your trusted sites

  1. Click Add. The DocuSign URL is now displayed under Websites.
  2. Click Close, then click OK.
  3. Close and reopen the browser.
  4. Try printing again. You should now be able to print multiple documents into the same envelope.