Community Guidelines

The DocuSign Community is a peer-to-peer support channel for people using DocuSign. It is central for education and thought-leadership on best practices, where we also collaborate with customers on how to improve and extend the product platform. Anyone with an interest in electronic and digital signature can browse the public discussions. However, this community is designed for DocuSign customers, partners, and employees. You must have a DocuSign account to participate and we expect all to observe the Community Guidelines below.
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Please keep all discussions focused around general use of DocuSign, electronic, digital signature, and System of agreement. Billing, Account Change Requests, and Developer questions do not belong on the community. 

Contact Support Directly for Billing and Account Change Requests

Please work with an Administrator on your Account to contact your Account Manager or Contact Support directly. For security purposes, your account will need to verified. Other members and Community Moderators will not be able to assist you with these requests.

Developer Community

This community is for general use of DocuSign and break/fix issues. It is not for development of integrations including API, CRM build out and customization. API and Code related questions belong on our Developer Community at Use the #DocuSignAPI tag. Please also view our rich Dev Resources.


Humor  is welcome. However, comments, discussions, links, or pictures that degrade any race, religion, gender, age, orientation, or abilities are not acceptable.


Advertising or promoting your company, website, product, or service is prohibited in the Community.


Discussions and posts created with the intention to create a strong negative or emotional reaction, provoke conflict, or created for 'shock value' are prohibited.


Do not break any local, state, national, or international laws and don't post material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others.


The Community is visible to the public - do not post personal information about yourself, never provide your DocuSign password to anyone, and always know whom you are sharing your data with.


Report any violations by using the "Flag as inappropriate"  link at the bottom of the post or by contacting us directly at:
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