Community Guidelines

     The DocuSign Community is a peer-to-peer support channel for people using DocuSign. It is central for education and thought-leadership on best practices, where we also collaborate with customers on how to improve and extend the product platform. Anyone with an interest in Digital Transaction Management, electronic and digital signature can browse the public discussions. However, this community is designed for DocuSign customers, partners, and employees. You must have a DocuSign account to participate and we expect all to observe the Community Guidelines below.
 
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DOCUFOCUS


Please keep all discussions focused around general use of DocuSign, electronic, digital signature, and Digital Transaction Management. Billing, Account Change Requests, and Dev questions do not belong on the community. 


Contact Support Directly for Billing and Account Change Requests

Please work with an Administrator on your Account to contact your DS Account Manager or Contact Support directly. For security purposes, your account will need to verified. Other members and Community Moderators will not be able to assist you with these requests.

 


Developer Community

This community is for general use of DocuSign and break/fix issues. It is not for development of integrations including API, CRM build out and customization. API and Code related questions belong on our Developer Community at Stackoverflow.com. Use the #DocuSignAPI tag. Please also view our rich Dev Resources.
 

BE RESPECTFUL
 

Humor  is welcome. However, comments, discussions, links, or pictures that degrade any race, religion, gender, age, orientation, or abilities are not acceptable.
 

DON'T SPAM


Advertising or promoting your company, website, product, or service is prohibited in the Community.
 

DON'T TROLL


Discussions and posts created with the intention to create a strong negative or emotional reaction, provoke conflict, or created for 'shock value' are prohibited.
 

STAY WITHIN THE LAW 


Do not break any local, state, national, or international laws and don't post material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others.
 

BE SAFE


The Community is visible to the public - do not post personal information about yourself, never provide your DocuSign password to anyone, and always know whom you are sharing your data with.
 

REPORT ABUSE


Report any violations by using the "Flag as inappropriate"  link at the bottom of the post or by contacting us directly at: community@docusign.com
 
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