Admin Release Notes

DocuSign Admin Release | August 6th, 2019

New Features

Organization Admins Can Invite Accounts to Link to the Organization

Organization admins can now invite external domain accounts to link with the organization via email. An external domain account is an account that is not linked to the organization and has at least one member with an email address on the organization's claimed domain.

Benefits to the Organization:
  • Maintains separation and segregation of account management. Before, an Org Admin needed to gain admin rights to an account before linking it to the organization. Now, the Org Admin does not need to be an admin on the account to invite it to link to the organization.
  • Improves the SSO roll-out process by ensuring domain users maintain access to their accounts.

Feature Details:
  • The external domain account admin(s) will receive an invitation to link via email. If the account has multiple full admins, the first five admins on the account based on permission grant date will receive the invitation.
  • Any of these admins can accept or decline the invitation. If the admin declines, they must provide a reason.
  • All actions are audited, including sending, accepting, declining, and canceling an invitation.
  • An invitation to link to the organization can be sent to any external domain account that is not already linked to an Organization.


  • Organization Admins can now close Free or Freemium external domain account memberships regardless of whether the account is the user's default account. Previously, Organization Admins could only close such a membership if it was not the user's default account.
  • When an admin reactivates a user's closed membership in Organization Admin, the admin now stays on the user's account memberships page. Previously, the Admin was directed to the Users section of Organization Admin.


DocuSign Admin Release | July 17th, 2019

New Features

Organization Admins Can Bulk Update Domain User Email Addresses

Organization admins can now bulk update domain user email addresses using bulk actions. This will save org admins time and effort by replacing manual, repetitive actions.

  • Admins will use the existing bulk users update workflow to bulk update user email addresses.
  • The sample CSV has been updated to include an 'UpdatedUserEmail' column which can be used to modify existing domain user email addresses.
  • Bulk Update User Email can only be used on users who currently have an email address that uses the organization’s claimed domain.
  • The updated email address must use the organization’s claimed domain.
  • Availability: Organization Management or Enterprise Pro - Requires Bulk Import Users Entitlement
  • Admins can now view and copy their User ID from the API and Integrations page.


Bug Fixes

  • Issues with localization on Admin Home have been resolved.
  • Fixed the direct link to the Billing and Usage Admin page.

DocuSign Admin Release | June 18th, 2019

New Features

New Admin Notification Type: Core Releases

Admins are now notified of Core Releases through Admin Notifications on the new Admin Home page. This will help admins stay up to date on the newest DocuSign features and bug fixes, and will provide a link to the latest release notes.

Organization Admins Cannot Grant Themselves Account Admin Privileges

Organization admins can no longer grant themselves administrative permissions on accounts for which they were not already an administrator. They must instead be granted admin capabilities by an existing admin on the account.

Remove DocuSign Classic Permission Sets from the Everyone Group

Admins can now remove permission sets from the Everyone group. Assigning permission sets to groups was available in the Classic DocuSign Experience, but not supported in this version of Admin. Once permission sets are removed from the Everyone Group, admins can assign user permission sets individually.

Default Font Settings

Admins can now set a default font for the account, including Font, Size, and Color for the account (not Bold, Italic or Underlined). The setting is located in Sending Settings at the top of the Fields and Properties.

Bug Fixes

  • Fixed the bug that occasionally prevented custom fields configured to Writeback to Salesforce from saving properly. ADMIN-7109

DocuSign Admin Release | June 4th, 2019

New Features

New Admin Notification Types

  • Connect Failures: Admins are now notified of Connect failures in real-time through Admin Notifications on the new Admin Home page. This will help admins address issues more quickly. 
  • One Admin on the Account: Admins are now notified if there is only one full admin on the account through Admin Notifications on the new Admin Home page. DocuSign recommends that every account have at least two full admins to mitigate risk. This notification can be disabled using the Security Setting “Notify me if this account only has one administrator.” The notification will only appear for paid accounts with two or more members. 

Hash-Based Message Authentication (HMAC) for Custom Connect Configurations
  • Admins now have the ability to validate custom connect configurations using hash-based message authentication codes (HMAC). HMAC can be used in conjunction with other security protocols like Mutual TLS for additional levels of security and payload integrity.

DocuSign Admin Release | May 21st, 2019

New Features

Admin Home and Admin Notifications

Admin Home is the new landing page for Admin, and it enables admins to quickly find what they need and stay up to date.

  • Admin Home allows admins to search for users, account settings, and use quick links to quickly find what they need. 
  • Admin Notifications provide just-in-time communications on important account health information, product release notifications, and DocuSign news and events.
  • Delegated admins will only see content that is accessible based on their delegated permission set.
  • Availability: All plans

Bulk Actions -  Account Settings Import

Organization admins can now quickly update account settings for multiple accounts using the Bulk Action - Account Settings Import.

  • Easily replicate another account’s settings by using Bulk Export and then Bulk Import.
  • Admins can also replicate a demo account’s settings on production by using Bulk Export in demo and Bulk Import in production.
  • A delegated org admin must have the Account Settings permission to access this feature.
  • Availability: Organization Management and Enterprise Pro plans

Compare Account Settings

Organization admins can more easily monitor and maintain their linked accounts by viewing and comparing all account settings in a single table.

  • When an admin compares settings between two accounts, the values that are different are highlighted
  • Admins can search settings by category and settings, as well as filter to show only matching values or only differing values
  • A delegated org admin must have the Account Settings permission to access this feature.
  • Availability: Organization Management and Enterprise Pro plans

Read-Only User Details

Admins with the Users and Groups permission can view pending and closed user details. Delegated Admins with the Users and Groups permission and without the Administrators permission can view the details of Admin users. Availability: All plans


DocuSign Admin Release | May 7th, 2019

New Features

Improved user experience of API and Keys page

The updated page will help guide developers to identify the desired OAuth method and associated parameters as they configure their Integration Key.

Custom Envelope Fields Auditing

Changes to Custom Envelope Fields are now captured in audit logs. This includes:
  • New, edited, and deleted Document Custom Fields
  • New, edited, and deleted Envelope Custom Fields

Bug Fixes

  • API and Keys page - Apps with a status of 'Review Passed' or 'Review Failed' for over 90 days are now marked as 'Review Expired' and must be resubmitted. 

DocuSign Admin Release | April 23rd, 2019

Bug Fixes

  • Improved the accuracy of the color contrast calculation in the Branding theme menu. (ADMIN-6688)