Offline access with the DocuSign Mobile App for iOS (iPad, iPhone, iPod Touch)

With offline access, you can prepare, sign, and send documents when a network connection is unavailable. Sign or prepare documents to send while offline and they'll be sent as soon as a network connection is available. You can also enable offline mode in Settings.

Note: To send or sign documents offline with the DocuSign mobile app, you must have a premium account that was purchased through the application. 

To sign and return a document while your iPad, iPhone, or iPod Touch is offline, follow these steps:

  1. From the home screen, tap Create.
  1. Add documents. 
Note: Only photos and documents stored locally in the device Library are available for offline access. You can also take a new photo with the camera to send. Any other documents require an internet connection to access. You can only select Templates if you have downloaded them in advance in Settings.
  1. Select Next. If using documents, you will receive a message "No Drafts Offline." Select Continue Offline to continue.
  2. Select Add me to add yourself as a signer.
  1. Select Next to navigate to the tagging page. Tap Sign Offline.
  1. Tap anywhere in the document to view and select the tagging options.
  2. Note: If placing a Signature or Initial tag, you will be prompted to draw your signature or initial. Draw the signature using a stylus or your finger and tap Adopt.
  1. When finished tagging and signing, tap Finish, then tap Confirm Signing.
  1. Tap OK. The document will be sent when a network connection is available.

To send a document for signature while your iPad, iPhone, or iPod Touch is offline, follow these steps:

  1. From the home screen, tap Create.
  2. Add documents. 

Note: Only photos and documents stored locally in the device Library are available for offline access. You can also take a new photo with the camera to send. Any other documents require an internet connection to access. You can only select Templates if you have downloaded them in advance in Settings.

  1. Tap next to add signers. Tap Others.
  1. Enter the Full Name and Email of the recipient. 
  1. Tap to select the role of the recipient. Repeat this process to add any additional recipients. Tab Save, then Next.
  2. Select Sign Offline.
  1. Tap anywhere in the document to view and select the tagging options, then tap Send.
  2. Tap Send Offline. The document will be sent when a network connection is available.