How long does DocuSign store my documents?

Production / Live Accounts:
Envelopes/Documents within an account are never removed unless one of the following has occurred:
  • Account has been closed. (Please note this is not when a user is closed on the account)
  • Envelope/Document is manually deleted. FAQs related to Deleting Envelopes in DocuSign
  • Account Administrator has enabled the Document Retention Feature. 
Demo Accounts:
All demo envelopes that are older than 30 days on the account will be removed automatically. Demo accounts do not store documents longer than 30 days. 
 
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