How long does DocuSign store my documents?Production / Live Accounts:
Envelopes/Documents within an account are never removed unless one of the following has occurred:
- Account has been closed. (Please note this is not when a user is closed on the account)
- Envelope/Document is manually deleted. FAQs related to Deleting Envelopes in DocuSign
- Account Administrator has enabled the Document Retention Feature.
All demo envelopes that are older than 30 days on the account will be removed automatically. Demo accounts do not store documents longer than 30 days.