How do I get signing Session Information?
Any signing issue that requires further troubleshooting with DocuSign Support.
From within the signing session, navigate to Other Actions -> Session Information to view dialog
Session Information Dialog
The information provided in Session Information Dialog consist of:
- Envelope ID
- Recipient ID
- Signing Version
- Build Version
Copy To Clipboard
Click the Copy To Clipboard button to copy the signing session information to the Windows Clipboard. You can then CTRL+v (paste) the information to your customer support case.