DocuSign for Microsoft Dynamics - Supported Versions

DocuSign offers connectors for Microsoft Dynamics CRM. This article explains which CRM versions are supported for each connector we offer.

DocuSign for Microsoft Dynamics CRM Online

  • Microsoft Dynamics 365 CRM - v8.1 and later
  • Browsers: Internet Explorer 11; Microsoft Edge; Chrome (latest version); Firefox (latest version)
  • Solution version: We support the current and previous versions of the DocuSign for Dynamics solution. You can find the latest version on AppSource.

DocuSign for Microsoft Dynamics CRM 2011

IMPORTANT:  The DocuSign for Dynamics CRM 2011 integration is reaching the end of support. We will provide updates for critical security issues until October 1, 2016. Self-help online support including user guides, FAQs, and community forums will continue to be available.​
  • ​​MS Version: Microsoft Dynamics CRM 2011 On Premise
  • Browsers:  Internet Explorer 8, 9, and 10

Additional FAQs

Does DocuSign support Microsoft Dynamics AX, NAV, or GP?

  • No. There is no integration with these additional Microsoft Dynamics ERP solutions. You can work with a certified Microsoft Partner to build a custom integration. 

Does DocuSign support Microsoft Dynamics 2013, 2015 or 2016 On Premise?

  • Not with our DocuSign Microsoft Dynamics connectors. Support for DocuSign for Microsoft Dynamics Online only.