Background: We are using Docusign with Salesforce. When sending a Docusign to a recipient, Signer 1 (the sender) has their email auto-populate so that the document is sent to them - as it does automatically for Signer 2 (the recipient). For some users, this is not happening. The email field in Docusign is giving an error as "undefined". What is required is to 'Edit Recipients' and add the email address to Signer 1 manually. Does anyone know what could be causing this or how to fix it? It is only happening on some users. For everyone else, it auto-populates. Any help would be appreciated.