Issues with tagging in Internet Explorer

Occasionally, customers using Internet Explorer may experience issues when trying to drag and drop tags. To resolve this issue, proceed with the following steps.

  1. With Internet Explorer open, click the Tools icon in the upper right-hand corner.
  2. Click Internet options.
  3. Click the Security tab.
  4. Click Custom Level.
  5. Under the ActiveX Controls and Plug-ins heading, click to enable Initialize and script ActiveX Controls not marked as safe for scripting.
  6. Click OK at the bottom of the window, then click OK at the bottom of the Internet Options window.
  7. Test to verify that this has resolved the issue.