DocuSign Click Q&AWhat is DocuSign Click?
DocuSign Click provides a simple and legally compliant clickwrap solution for capturing agreement acceptance at scale to help support your growing agreement needs. For a variety of use cases such as terms of service, privacy policies, end user license agreements and more, companies frequently capture simple acceptance with a clickwrap, the legal term for an agreement presented on a website or application requiring users to assent by clicking a button or checking a box.
What is a Clickwrap agreement?
Agreements that have their origins in software licenses, which traditionally were contained with the software inside a box shrink-wrapped with clear cellophane, are called "clickwraps." On a website or application, the same type of agreement is shown to the user who then must click an "agree" or "I accept" button to assent to the agreement terms prior to accessing the product or service. Today, clickwraps encompass a broad range of agreement types extending beyond end user license agreements.
What is the difference between the DocuSign Click and DocuSign Signature products?
DocuSign Click has functionality outlined in detail below that is developed to support simple acceptance needs – clickwrap agreements and acceptances. Companies will leverage the DocuSign Click product for simple use cases that involve static agreements where content does not vary user-to-user and are embedded in a website or application with no recipient routing.
Companies will leverage the DocuSign Signature product for more complex use cases that involve dynamic agreements where content varies user-to-user, require routing to one or more recipients and other advanced functionality.
When should I use DocuSign Click?
Use DocuSign Click for simple use cases that involve static agreements where content does not vary user-to-user and are embedded in a website or application with no recipient routing.
Use cases may include, but are not limited to:
- account sign ups
- openings and logins
- software installation screens
- checkout pages
- registration pages
Is a Clickwrap acceptance legal?
Yes. Clickwrap acceptance is a type of electronic signature governed in the US by the ESIGN Act and in the EU by the eIDAS Regulation. These regulations grant clickwrap acceptances and electronic signatures the same legal status as traditional wet ink signatures. DocuSign Click has been developed to meet the legal requirements and support compliance with these regulations.
Where do I find my clickwraps?
Clickwraps are managed under Manage > Clickwraps
Can I test DocuSign Click before I buy it?
Yes. On January 2021, DocuSign launched a free trial program for DocuSign Click. The feature has been enabled in all qualifying Production accounts, with 250 free uses. Administrators on qualifying accounts will see the Clickwraps option appear under Manage, with a note about the free trial.
What are the restrictions of the free trial?
By default, only Administrators on an eSignature account will see the Clickwraps option under Manage. Admins can grant the ability to manage DocuSign Click by updating a user's permissions.
The trial allows for 250 responses across the entire account.
For details on the relevant user permission and how to set up a Clickwrap, see the DocuSign Click Guide.