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CoSign Client 8.0.0.4 Issue with SHA-2 Code Signing Support
Product
CoSign client v8.0.0.4 when installed on Windows 7 or Windows Server 2008 R2Impact
This will impact your ability to apply a signature in Microsoft Office in addition to impacting some of the features on the CoSign Control Panel.Symptoms
- The “Logoff” button the CoSign control panel does not work.
- If you choose the “Graphical Signatures” option on the CoSign Control panel, you will receive the following error:
- When you attempt to sign in Microsoft Office, you receive “Operation failure”.
Resolution
A patch which enables SHA-2 code signing support has not been installed on the impacted computer.The issue will be resolved once the installed the patch is installed (See https://support.microsoft.com/en-us/kb/3033929)
Thank you,
The DocuSign Signature Appliance Group at DocuSign support
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