I am a realtor new to this software. It is very user friendly, but I am having trouble determining how I can use this in a counter offer situation? Example, I recieve an offer on a listed property and my seller client wants to cross out the offer amount and add in a new amount. There does not seem to be a "strike out " feature, where you an draw a line through a number or phrase and add in a new number or phrase. Maybe the buyer has asked for the washer and dryer and I want to cross a line through it in the counter offer. Most agents in my office use another provider of this service and they all have a feature to do this.