If you set a security question, DocuSign can use it to confirm your identity and help you reset your password. To reset your password:

1. Navigate to your Account
2. Type your email address, and select Next
3. Select Forgot Password
4. Check your email for the verification code, type it in the Verification Code field, and select Verify

For more detailed instructions, read

To change your current password:

1. Navigate to your Account and log in with your current password.
2. Select Privacy & Security. You'll be asked to confirm your current password again.
3. If asked to verify, follow the instructions from the verification prompt.
4. Select Password, type your new password twice, set your Password question and answer, and select Save.

For more detailed steps read

To change your plan:

1. Login as a DocuSign account Administrator
2. Select Settings in the top menu
3. Select Plan and Billing (beneath Account)
4. Select Change Plan
5. Make your selection and select Select Plan

Read more about whether you should downgrade or close your DocuSign account. You can also manage your subscription from your iOS or Android device. For more detailed information, read 

To manage notifications:

1. Log into your DocuSign Account.
2. Select your user icon in the top-right corner and select My Preferences.
3. Beneath SIGNING AND SENDING select Notifications.
4. When the list of notifications appears, you'll notice all are turned on by default. Check the box for any notification that you do not want to receive and select SAVE.

Your notification preferences are updated and changes will be applied to all future envelopes.

Visit DocuSign University for helpful videos about managing email notifications and configuring your eSignature profile.

For more detailed instructions, read

Follow these steps to reopen a closed user (note: you must be a DocuSign Administrator):

1. Log into your DocuSign Account and select Settings
2. Select Users
3. Select FILTER
4. Check the Closed box beneath Status and select APPLY
5. Select ACTIONS to the right of the user's name and select Reactivate
6. Select OK or Skip

For more detailed instructions, read

As an Administrator, you can control security for your account:

1. In DocuSign eSignature Settings, select Security Settings.
2. Adjust your security settings as needed. The options are described in additional topics for each section of settings.
3. Select SAVE.